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Here to Help Hub

Stockton on Tees Borough Council’s Here to Help Hub has a wide range of information on the benefits, advice and support available to you, to help you and your family.

More information can be found at https://www.stockton.gov.uk/here-to-help-hub

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Northumbrian Water Discount Scheme

Did you know Northumbrian Water offer a range of discount schemes if you’re on a water meter and struggling to pay your water bill?

The Low Income Scheme offers up to 50% discount on your bill if you meet the criteria.  If you don’t quality, there are other schemes available, including Bill Discount, which if your essential outgoings are more than your income, could give you a discount on your bill for up to 2 years.

To find out more and see if you qualify, visit www.nwl.co.uk/bill-help

Phone and Broadband Social Tariffs

Social tariffs are cheaper broadband and phone packages for people claiming Universal Credit, Pension credit and some other benefits.  Some providers call them ‘essential’ or ‘basic’ broadband.  They’re delivered in the same way as normal packages, just at a lower price.

If you or some in your household claims Universal Credit, Pension Credit, ESA, JSA or Income Support, contact your provider today and ask about their social tariff.  Some providers may also include additional benefits like Personal Independence Payment and Attendance Allowance.

For more information visit https://www.ofcom.org.uk/phones-and-broadband/saving-money/social-tariffs/

The Junction Foundation Multibank

Launched in November 2024, with the help of online retail giant Amazon, the multibank is the first of its kink in the North East and the fifth in the UK set up to make life easier for families who are struggling.  The idea behind the Multibank is simple: companies and businesses have surplus goods that people need like clothes, hygiene products and household furnishings.

If you are struggling with items such as clothing, personal hygiene or cleaning products to name just a few of the items available, then please get in touch with the Town Council to see what support is available.